Member Relations Representative, Automotive
Company: Aaa Oregon/idaho
Location: Portland
Posted on: May 3, 2024
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Job Description:
AAA Oregon/Idaho is looking for an experienced Member Relations
Representative to join our Automotive Services team in Southeast
Portland!The Member Relations Representative is responsible for the
administrative support and coordination of daily automotive
operations while providing clerical and administrative support for
the Club to achieve its goals. This position provides member
relations support for member service requests. The role is
responsible for investigating member concerns, record keeping, and
providing reporting and administrative support to the Automotive
Services team.Hours/Location: Monday - Friday, 8:00am-5:00pm. Based
out of our Portland Fleet location in SE Portland.Desired
SkillsSome college education highly preferred.Salesforce experience
a plus.Customer service and administrative experience
required.Ability to adjust style and approach to suit situations
that involve rapidly changing tasks, shifting priorities,
simultaneous demands or transitions into new assignments.Ability to
use appropriate interpersonal styles and methods to reduce tension
or conflict, relate positively to people in stressful situations,
and remain calm under pressure.Ability to take initiative and
address multiple demands and competing priorities in a changing
environment.Ability to communicate clearly and professionally both
verbally and in writing.Ability to solve problems by assessing
relevant information, drawing on past experiences and applying
critical thinking to develop an appropriate solution.Able to make
timely and sound decisions independently, understanding the impact
and implications and providing feedback on outcomes.Ability to work
as part of a team, collaborating with colleagues, motivating others
to action, establishing rapport and gaining the trust of
others.Basic computer literacy required.General geographical
knowledge of Oregon and Idaho State and its road systems.Bilingual
fluency of Spanish/English language is very helpful in this roleand
will be eligible for a pay differential!For full details on the
duties and requirements, see the attached job description.We offer
competitive pay and time off programs, health, dental,
disability/life insurance, up to 9% 401(k) total employer
contribution, AAA membership, and more. Our team is dedicated to
providing the highest quality services to our members, colleagues
and community with ingenuity and creativity. We want team members
to build a future with us. We will support your growth and reward
your commitment.At AAA Oregon/Idaho, we embrace the word go but
know when to slow down and breathe in. We believe in quality time,
in family time, in getting home on weeknights and away on weekends.
We are forward thinking. We go to jobs we like, and we want every
dollar to matter. We look for balance, for security and stability
and for peace of mind. We are sons, daughters, mothers and fathers.
We are doers, sharers and learners. We get our feet wet- we hike,
bike, ski, surf, climb, fish, hunt and gather. We go for a great
deal, a challenging workout, and a wide-open road. We drive, ride,
cruise and fly. We are sightseers, adventurers and explorers
discovering new places, uncovering new worlds. We go for the past,
present & future. We are AAA.by Jobble
Keywords: Aaa Oregon/idaho, Vancouver , Member Relations Representative, Automotive, Other , Portland, Washington
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