Clinical Operations Director

Company: Mary's Woods
Location: Lake Oswego
Posted on: April 23, 2025

Job Description:

Mary's Woods is seeking an experienced and compassionate Clinical Operations Director to lead and oversee the clinical health programs and services within our Health Services Department. In this vital role, the Clinical Operations Director will collaborate with the Health Services Administrator to ensure exceptional quality of care is provided within the Residential Care, Memory Care, and Assisted Living settings. This position emphasizes leadership, regulatory compliance, and a commitment to fostering an inclusive and resident-centered environment.

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Key Responsibilities:

Leadership and Operations:

Oversee clinical care delivery in the Resident Care Facility (RCF), Memory Care, and Assisted Living (AL) facilities.
Ensure compliance with federal and state regulations, guiding corrective actions as needed.
Supervise and evaluate nursing staff, providing timely feedback, performance recognition, and corrective action.
Manage staffing needs, compensation, and resource allocation in collaboration with the Health Services Administrator and Human Resources.
Support the care team and Primary Care Physician (PCP) in assessing and meeting the health, psycho-social, and environmental needs of residents.

Quality Assurance and Compliance:

Plan and direct quality improvement systems, analyzing data to evaluate the effectiveness of initiatives.
Implement and monitor policies, procedures, and effective clinical systems.
Lead infection prevention efforts, investigating exposures, conducting contact tracing, and coordinating with health departments on prevention strategies.
Perform audits of electronic health records to ensure compliance with regulations.

Training and Development:

Assess staff competencies upon hire and on an ongoing basis, maintaining records within the learning management system.
Develop and implement training programs, standards of practice, and policies to support nursing excellence.
Ensure all staff maintain certifications, such as CPR and first aid.

Resident Advocacy and Collaboration:

Advocate for resident rights in healthcare and ensure operations prioritize residents' best interests.
Facilitate conferences with residents, families, and staff to address concerns and maintain compliance with regulations.

Qualifications:

Education and Experience:

Current unencumbered Registered Nursing license (RN) from accredited nursing program, college, or university.
Associate degree in Nursing or related field required.
Minimum two (2) years leadership experience in long-term care working with a geriatric.
population, such as Skilled Nursing, Assisted Living, Residential Care, and/or Memory Care facilities.
Working knowledge of state and federal healthcare regulations.
Current CPR certification.
Must obtain Oregon Health Authority Infection Prevention Certification within 30 days of hire.

Knowledge, Skills, and Abilities:

Strong leadership and interpersonal communication skills.
Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
Experience with electronic medical records (EMR) systems; MatrixCare preferred.
Ability to multitask, solve problems, and maintain attention to detail.
Commitment to cultural competence, diversity, and inclusion.

Work Environment:

Work performed in a variety of settings, including indoor and outdoor environments.
Exposure to hazardous materials and uneven surfaces may occur.

Physical Requirements:

Ability to stand, walk, and sit for extended periods.
Capacity to lift up to 60 pounds occasionally.
Vision requirements include close vision, distance vision, color vision, and depth perception.

Additional Attributes:

Proven leadership skills with a passion for empowering and developing staff.
Dedication to excellence in resident care and compliance with state and federal regulations.
Motivation to pursue ongoing professional development and education.

Employee Benefits:

Free Employee TriMet Pass
Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire
Employee Assistance Program
403b with match
Paid Time Off & Holiday
Tuition Assistance Program
Access to Fitness Center & Pool
Complimentary Food Item per Shift

Working at Mary's Woods in any capacity means you're supporting an organization with a mission rooted in the core values of respect, compassion, excellence, stewardship and justice. We are committed to hospitality in all senses of the word, priding ourselves on providing exceptional care to residents, opportunities for our employees and neighborliness to our surrounding community. You're encouraged to apply today if these principles resonate with you!

If you experience any challenges with the application process, please contact Mary's Woods HR Department at MWHR@maryswoods.org

Licenses & Certifications
Required
Registered Nurse

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Work Location: In person

Keywords: Mary's Woods, Vancouver , Clinical Operations Director, Healthcare , Lake Oswego, Washington