Field Service Engineer
Company: Disability Solutions
Location: Vancouver
Posted on: October 24, 2024
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Job Description:
Base Pay Range: $27.50 - $46.74 Per HourPrimary Location:
USA-WA-Vancouver-KLAKLA's total rewards package for employees may
also include participation in performance incentive programs and
eligibility for additional benefits identified below. Interns are
eligible for some of the benefits identified below. Our pay ranges
are determined by role, level, and location. The range displayed
above reflects the minimum and maximum pay for this position in the
primary location identified in this posting. Actual pay depends on
several factors, including location, job-related skills,
experience, and relevant education level or training. If
applicable, your recruiter can share more about the specific pay
range for your preferred location during the hiring process.
Company Overview KLA is a global leader in diversified electronics
for the semiconductor manufacturing ecosystem. Virtually every
electronic device in the world is produced using our technologies.
No laptop, smartphone, wearable device, voice-controlled gadget,
flexible screen, VR device or smart car would have made it into
your hands without us. KLA invents systems and solutions for the
manufacturing of wafers and reticles, integrated circuits,
packaging, printed circuit boards and flat panel displays. The
innovative ideas and devices that are advancing humanity all begin
with inspiration, research and development. KLA focuses more than
average on innovation and we invest 15% of sales back into R&D.
Our expert teams of physicists, engineers, data scientists and
problem-solvers work together with the world's leading technology
providers to accelerate the delivery of tomorrow's electronic
devices. Life here is exciting and our teams thrive on tackling
really hard problems. There is never a dull moment with us.
Group/Division The KLA Services team headquartered in Milpitas, CA
is our service organization that consists of Service Sales and
Marketing, Spares Supply Chain management, Field Operations,
Engineering, Product Training, and Technical Support. The KLA
Services organization partners with our field teams and customers
in all business sectors to maintain the high performance and
productivity of our products through a flexible portfolio of
services. Our comprehensive services include: proactive management
of tools to identify and improve performance; expertise in optics,
image processing and motion control with worldwide service
engineers, 24/7 technical support teams and knowledge management
systems; and an extensive parts network to ensure worldwide
availability of parts.Job Description/Preferred Qualifications
Company Overview KLA is a global leader in diversified electronics
for the semiconductor manufacturing ecosystem. Virtually every
electronic device in the world is produced using our technologies.
No laptop, smartphone, wearable device, voice-controlled gadget,
flexible screen, VR device or smart car would have made it into
your hands without us. KLA invents systems and solutions for the
manufacturing of wafers and reticles, integrated circuits,
packaging, printed circuit boards and flat panel displays. The
innovative ideas and devices that are advancing humanity all begin
with inspiration, research and development. KLA focuses more than
average on innovation and in 2019 we invested 15% of sales back
into R&D. Our expert teams of physicists, engineers, data
scientists and problem-solvers work together with the world's
leading technology providers to accelerate the delivery of
tomorrow's electronic devices. Life here is exciting and our teams
thrive on tackling really hard problems. There is never a dull
moment with us. Group/Division The Global Service Support
Organization (GSS) team headquartered in Milpitas, CA is our
service organization that consists of Service Sales and Marketing,
Spares Supply Chain management, Field Operations, Engineering,
Product Training, and Technical Support. The GSS organization
partners with our field teams and customers in all business sectors
to maintain the high performance and productivity of our products
through a flexible portfolio of services. Our comprehensive
services include: proactive management of tools to identify and
improve performance; expertise in optics, image processing and
motion control with worldwide service engineers, 24/7 technical
support teams and knowledge management systems; and an extensive
parts network to ensure worldwide availability of parts. The
Customer Support Engineer (CSE) is primarily responsible for
repairing, troubleshooting, diagnosing, and updating highly complex
capital equipment at customer sites, in accordance with documented
procedures, Technical Support instructions, and established
industry practices. The Customer Service Engineer represents the
company to the customer and assumes accountability for customer
satisfaction with service. The CSE assures the operational quality
of the system equipment and coordinates actions with customers to
minimize down-time and may provide assistance to Installation
Engineers in resolving problems. The CSE is responsible for
managing their parts inventory along with their related
administrative work.
Keywords: Disability Solutions, Vancouver , Field Service Engineer, IT / Software / Systems , Vancouver, Washington
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